Build Your Management Operating Manual

The middle manager's job is structurally the hardest in any organization. You carry accountability for outcomes you don't fully control, translate strategy you didn't write into work you must inspire, and absorb pressure from above and below. This course treats that reality as the subject, not a side note.

Unlike management training that focuses narrowly on "managing down," this course equips you to hold three directions at once: managing the people below you, managing your leaders above you, and influencing peers beside you—while protecting your own judgment, energy, and identity in the squeeze. You'll build a personal playbook that covers delegation and feedback, leading your boss as a deliberate practice, influencing without formal authority, and translating strategy both directions.

By the end, you'll have a complete operating system for the middle: a set of tools you actually use, clarity on the traps to avoid, and a sustainable rhythm that makes the role durable over years, not months. This course is for newly promoted managers, experienced leaders who were never formally trained, and anyone learning to lead without full control.